- Award-winning instructional designer with more than 10 years experience
- Highly skilled at creating interactive and engaging e-learning courses
- Excellent design, writing, and project management skills
- M.A. in Education (Instructional Technologies)
Senior Instructional Designer
Safeco Insurance Company (9/06
- present)
Safeco is a large insurer based in Seattle that provides auto, home and business insurance. I work for Safeco University, a centralized department that delivers training to all of Safeco's employees. Most of the courses I have developed at Safeco have been Web-based and delivered in the Saba LMS, but I have created some instructor-led trainings as well.
- Designed interactive and engaging e-learning, ILT and blended courses
- Created Flash and Captivate tutorials and templates
- Mentored junior instructional designers and contractors
- Helped plan and implement a two-day conference
Instructional Design Manager
University of Washington - Northwest Center for Public Health Practice (5/04 - 9/06)
The Northwest Center for Public Health Practice (NWCPHP) is a grant-funded organization at the University of Washington. Its mission is to provide training and academic expertise to public health practitioners in six northwestern states and tribal regions. Trainings developed by the NWCPHP include: Web-based courses and modules (both instructor-led and self-paced), synchronous Web conferencing sessions, institutes, tabletop exercises and CD-ROMs.
- Managed the Center's overall distance learning strategy
- Designed and developed Web-based courses, CD-ROMs and iLinc trainings
- Supervised the work of two employees and several graduate students
- Played a key role in standardizing evaluation instruments
- Helped determine Center's technology needs and LMS requirements
- Served on two national distance learning committee sponsored by the CDC
- Co-wrote an article about the Center's monthly Hot Topics forum
Senior Instructional Designer
Via Training (5/03
- 4/04)
Via Training is an e-learning company that specializes in developing
custom sales force training programs for large, Fortune 500 companies.
Most of the courses are delivered in Flash and feature interactive elements
and reusable learning activities.
- Designed complex, interactive CBTs for Microsoft,
Motorola, Canon and HP
- Wrote extensive storyboards and white papers
- Delivered presentations to the ID team on usability,
RLOs and Flash development
Distance Learning Instructional Designer
Portland State University (1/02 - 5/03)
Portland State is a large urban campus with a mission to provide a diverse
range of distributed education programs to both traditional students
and working adults. This includes courses that are fully online, mixed
mode and delivered via video. Both the eMBA and the Social Work cohort
programs draw students from all over Oregon.
- Designed online courses for the eMBA, Social Work
and Independent Study programs
- Coached faculty on best practices and effective
online teaching strategies
- Developed a complex, interactive accounting tutorial
using Flash and Actionscript
- Supervised the work of a student programmer
Instructional Designer
Golden Gate University
- CyberCampus (5/99 - 3/00) & (7/01 - 9/01)
CyberCampus designs and produces fully accredited undergraduate and
graduate courses that are taught completely online. These virtual classrooms
usually include objectives, microlectures, assignments, supplementary
material and asynchronous conferences.
- Designed and managed scores of online and mixed-mode
courses
- Created online training courses for a California
state agency
- Coded with HTML and Javascript
- Created original graphics and templates
- Taught an in-service workshop on how to use Dreamweaver
- Worked closely with faculty to ensure high-quality
instruction and sound pedagogy
Instructional Designer
Academic Systems
(4/00 - 6/01)
Academic Systems (now owned by PATO Learning) creates interactive, learning modules for the college market.
The company has two main product lines: Interactive Math & Interactive
English. I worked on the Interactive English product line creating around
15 different Learning Objects on such topics as "Writing Introductions,"
"Using Figurative Language," "Understanding Audience"
and "Writing a Cause & Effect Paper."
- Designed college-level learning modules for the
Interactive English product
- Created instructional screens, guided practices
and tests in Authorware
- Produced extensive storyboards and other documentation
- Wrote and edited some of the content for the learning
modules
- Participated in storyboard review sessions with
authors, producers and programmers
- Created graphics, tables and animations to enhance
content
Vocabulary Editor
The Gale Group -
(1992 - 1999)
The Gale Group, a division of Thomson Learning, is one of the leading
publishers of reference material and information databases. The unit
I worked in produced indexes and abstracts of periodicals, primarily
for the library market. One of its best known products is called Infotrac.
- Researched, edited and maintained a large controlled-vocabulary
thesaurus
- Designed and maintained an Intranet site for the
Vocabulary Group
- Created an extensive online help system using RoboHelp
- Wrote manuals, quick reference guides and group
process documentation
- Managed a large database of periodicals in Access
(9,000+)
- Participated in product development and new systems
planning
- Trained new group members on in-house computer
systems